CARLY MOSS

Leadin Migration

This was the most complex interaction flow I worked on during my time with Leadin. We rebuilt Leadin from the ground up, and as a result needed to to migrate over users' contacts to the newest version. We realized some users may not even want to upgrade their contacts, so we decided to give them the choice not to migrate their contacts. We would also be hosting their information in a different way than before, so we wanted to give them the option to opt out of this particular upgrade if they wanted to. This meant they had a lot of choices at this step that we needed to inform them about, but we also wanted to still urge them to upgrade, because the newest version was much better than the previous version.

Challenges

Designing this with the team was very complex because we weren't even sure how we would technically be doing everything, so the design and development process were very intertwined. We went through several iterations and had to throw away a lot of work, but ultimately we came out with a solution.

The Email

If they did choose to migrate over their contacts, depending on how many contacts they had, the process could potentially take several hours. We wanted to send them an email once the migration was complete that was celebratory and would perhaps relieve any stress caused by the wait for their contacts. I designed this email and included a gif in it. This was my first time designing a gif and I really enjoyed the process.